Terms of service

OVERVIEW

Welcome to tripo merchandise store ! The terms “we”, “us” and “our” refer to tripo travel and adventures pvt ltd, operating this store (the “Services”) to provide you, the customer, with a curated shopping experience.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. By using our Services, you agree to be bound by these Terms and our Privacy Policy

 If you do not agree, kindly refrain from using our services, Products.


 

1. Access and Account

By agreeing to these Terms, you confirm you are at least the age of majority in your state or union territory. You are responsible for maintaining the security of your account and ensuring all information provided for purchases (email, billing, shipping) is correct and complete. You may not transfer or sell your account.


 

2. Products, Orders, and Pricing

 

  • Products: We make every effort to display our apparel and accessories accurately, but colors and appearance may vary based on your screen settings. We do not guarantee the product will meet your exact expectations as print technology may vary at small percentage. We reserve the right to change product descriptions, discontinue products, or limit order quantities at any time. We recommend use of our color swatches or order a sample if you like to be specific.

  • Orders: Placing an order is an offer to purchase, which we may accept or decline at our discretion. Your purchase is not finalized until we confirm acceptance and process your payment. Cancellation requests cannot be guaranteed after acceptance.

  • Pricing & Billing: Prices and promotions are subject to change without notice. The price charged is the one in effect when you order, excluding taxes and shipping unless otherwise stated. You agree to provide accurate payment details and pay all incurred charges, including applicable taxes.

  • Returns: Purchases are subject to return or exchange solely according to our Refund Policy

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3. Shipping and Delivery (India Only)

 

We ship products within India only. We are not liable for shipping and delivery delays. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Risk of loss passes to you once the product is transferred to the carrier.


 

4. Intellectual Property

 

Our Services, including all brand assets, trademarks, text, and original designs (including apparel and accessory designs), are owned by tripo and are protected by Indian and international intellectual property laws. Your use of the Services is for personal, non-commercial use only. You must not copy, reproduce, or modify our material without written consent.

  • Third-Party Tools: If we provide access to third-party tools (which may assist with design relevance), they are provided “as is” at your own risk.


 


6. Privacy

All personal information we collect is subject to our Privacy Policy

https://store.tripo.co/policies/privacy-policy

Review our policy for details on how we, and our partners, use your data.


 

7. Feedback

If you provide any ideas, suggestions, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display that Feedback for any commercial purpose. You warrant that you own the rights to the Feedback and that it complies with these Terms.


 

8. Errors, Prohibited Use, and Termination

 

  • Errors: We reserve the right to correct any errors, inaccuracies, or omissions on the Services, including pricing or shipping information, and to update information or cancel orders at any time.

  • Prohibited Uses: You may only use the Services for lawful purposes. You are prohibited from violating any Indian laws, infringing on intellectual property, harassing others, transmitting false information, or interfering with the site's security. We may terminate your account for any violation of these Terms.

  • Termination: We may terminate your access to the Services at any time without notice.


 

9. Disclaimers and Liability

 

  • Disclaimer of Warranties: The Services and all products are provided 'AS IS' and 'AS AVAILABLE' without any warranties of any kind (express or implied), including warranties of merchantability or fitness for a particular purpose. We do not guarantee the Services will be uninterrupted or error-free.

  • Limitation of Liability: To the fullest extent permitted by Indian law, tripo travel and adventures pvt ltd (and its partners, directors, or employees) shall not be liable for any injury, loss, or any direct, indirect, incidental, or consequential damages arising from your use of the Services or any products purchased.


 

10. General Legal Terms

  • Indemnification: You agree to defend and hold us and our affiliates harmless from any claims or liabilities arising out of your breach of these Terms or your violation of any law.

  • You agree to settle first out of court if any. 
  • Legal processing fees should be borne by you if it is out of our operational scope.
  • Governing Law: These Terms shall be governed by the laws of India, and any disputes will be heard exclusively in the courts located in Hyderabad, Telangana.

  • Entire Agreement: These Terms, along with any policies referenced, constitute the entire agreement between you and us.

  • Changes to Terms: We reserve the right to update or change these Terms at any time. It is your responsibility to check this page periodically for changes.